
The information that follows is what you need to file a complaint with this Department, as well as a list of helpful contacts in the event that you have a problem free credit check report Utica with an entity that is not under our supervision. In order for us to seek a solution to your problem, all complaints MUST be in writing and backed up with whatever documentation the Department feels is necessary. The more complete the information submitted, the faster the situation can be resolved. Institutions under New York State Jurisdiction The Banking Department is the primary regulator for New York State-licensed and stated-chartered financial entities, including roughly 300 domestic banks; many foreign agencies, branches and representative offices; savings institutions and trust companies and other financial institutions operating in New York including mortgage bankers and brokers, check cashers, money transmitters, and licensed lenders, among others. The assets of these free credit check report Utica institutions total over $1.3 trillion (Link to Institutions Supervised). Please note that some institutions are regulated by federal government agencies. Other entities may have as their primary regulator, a state other than New York State. on credit report See Institutions not under New York State jurisdiction, for further information. How free credit check report Utica to Make an Inquiry or File a Complaint There are several ways to contact the Banking free credit check report Utica Department with an inquiry or complaint: by phone, fax, electronic form, free credit check report Utica e-mail or in person.
By Phone Consumer Help Line Our consumer help staff speaks English, Spanish, Russian and Mandarin and can provide referrals and answer questions you may have with regard to a free credit check report Utica financial institution or mortgage. The Consumer Help Line is open between 9:00 am and 5:00 pm Monday through Friday. If it seems appropriate that you file a complaint, the representative will advise you to submit a written description of the problem, along with copies (not the original documents) of any back-up materials you have. free credit report fcra
Via Electronic Consumer free credit check report Utica Assistance Form* *Use this form only free credit check report Utica if you know you have a specific complaint against a New York State chartered financial institution free credit check report Utica such as a bank, mortgage free credit check report Utica banker or broker, budget planner, check casher or money transmitter. If you are not sure, or if free credit check report Utica you have a question, please use the e-mail option below. Please note that this is not a secure Website and that free credit check report Utica information you send via e-mail could be compromised. Therefore, if you do not wish to proceed via the Internet, please write to us instead. Consumer Help Unit New York State Banking Department One State Street New York, NY 10004-1417 Consumer Help Unit: (212) 709-1673 New York State Banking Department 5th Floor One State Street free credit check report Utica New York, NY 10004-1417 All of free credit check report Utica the following information is required in order for us to process your complaint (check list): If you are contacting us via free credit check report Utica e-mail, please provide your complete street and internet e-mail addresses. free credit report credit score Please free credit check report Utica note that anonymous complaints cannot be free credit check report Utica processed. When You Contact the Department While we try to answer as many of your questions and resolve problems over the phone when possible, it is often the case that in order to resolve an issue, we must send a copy of the written complaint to the person or firm you are complaining about therefore, the information contained in free credit check report Utica the complaint is not considered confidential.
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